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Account Support with Spanish -

Publicat la: 08.01.2020 | Expiră la: 22.02.2020

Acest job este posibil să nu mai fie de actualitate.


This is what our candidates can expect from us if they choose to join our team:

  • Career development: Employee career development is one of the major company values, and we are deeply committed to helping them leverage the promotion and job mobility opportunities that are right for them;
  • A creative, entrepreneurial working environment where you are empowered to make a difference;
  • An important training plan (technical, product & functional) in order to ensure your integration and your performance;
  • A future and a potential for growth in an international company;
  • A very friendly working environment with experienced professionals;
  • Get challenged with important tasks so they can show their full potential and obtain new skills;
  • A competitive remuneration package and real benefits (meal tickets, private medical insurance);
  • Paid vacation – 21 days/year
  • MacBook & iPhone
  • 600 EUR/ year for holiday


Job Responsibilities:

  • Assisting clients in creating/setting accounts and implementing software, with the support of the technical team;
  • Analyze the e-commerce store to make sure the product meets the needs of the online shop;
  • Maintaining a good relationship with clients throughout the entire collaboration;
  • Keeping a high conversion rate for all accounts of paying customers;
  • Identify and develop new business opportunities in order to achieve the sales KPIs and increase the client portfolio;
  • Find out in a proactive way the client needs and propose solution based offers;
  • Applies the sales strategic plans in order to achieve the company’s key objectives;
  • Gets involved in negotiating and concluding agreements with clients;
  • Acts as a Customer Success player for dedicated accounts;

Required Skills and Qualifications:

  • Fluent in Spanish is a MUST speaking & writing
  • Fluent in one other language: English or Romanian;
  • Highly responsible, target and customer-oriented person;
  • Communication abilities, analytical thinking, flexibility, opened for suggestions, positive thinking;
  • Initiative, proactive, desire for continuous self-improvement;
  • Results-oriented, efficiency and good organizational skills;
  • Ability to work independently as well as in a team;
  • Previous experience in eCommerce or SaaS platforms is an advantage;
  • Previous experience in Email Marketing is an advantage;
  • Familiarity with other CRM tools or platforms like Intercom, Trello, Salesforce, Pipedrive etc is an advantage;


Mini interviu online

  • From 1 to 10 what is your level of Spanish?

Ajută un prieten și spune-i despre acest job.

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